Terms and Conditions

Last updated: 15 September 2026

These Terms and Conditions apply to your use of the HIBAIGLOBAL website and to purchases made through it. By using the website or placing an order, you agree to these terms.

About HIBAIGLOBAL

HIBAIGLOBAL is based in Surat, Gujarat, India. For questions about these terms, orders, or support, contact hibaiglobal@gmail.com or WhatsApp +91 9574268226.

Products and information

We aim to present product descriptions, images, measurements, availability, and prices as accurately as possible. Product appearance may vary slightly because of screen settings, lighting, manufacturing, packaging, or natural differences. Product-specific information shown on the product page applies to that product.

Prices and orders

Prices and availability may change without notice. An order request is not accepted until HIBAIGLOBAL confirms the order. We may decline or cancel an order where a product is unavailable, information or pricing contains an error, payment cannot be verified, delivery cannot be completed, or misuse or fraud is suspected. If we cancel an order after payment, the applicable amount will be refunded through the relevant payment method.

Payment

You agree to provide accurate billing, delivery, and contact information. Payment must be successfully completed through the payment options offered at checkout unless HIBAIGLOBAL has agreed to another arrangement.

Shipping and delivery

We ship worldwide. Orders generally require 1 to 2 days for processing. Estimated delivery is generally 7 to 14 days after processing, subject to the destination, product, courier, customs, weather, and other circumstances outside our reasonable control. Shipping charges depend on the product and are shown or communicated during the order process.

Returns and refunds

Return eligibility and the applicable return period depend on the product. Where a return is available, the applicable window is generally 7 to 14 days, subject to the product-specific return conditions. Contact customer care before sending anything back so we can confirm eligibility and instructions. HIBAIGLOBAL pays return shipping fees for approved returns under the applicable product policy. Approved refunds are generally processed within 7 to 14 days after the return or resolution is confirmed.

Damaged or incorrect orders

If your order arrives damaged or incorrect, contact HIBAIGLOBAL customer care as soon as possible with your order details and clear photographs of the package and product. Our customer care team will review the issue and provide the appropriate next steps based on the product and circumstances. Contact us at hibaiglobal@gmail.com or WhatsApp +91 9574268226.

Website use

You must not misuse the website, interfere with its operation, attempt unauthorized access, submit false information, or use website content for unlawful purposes. HIBAIGLOBAL may restrict access where misuse or security concerns are identified.

Intellectual property

HIBAIGLOBAL names, logos, product content, images, text, design, and other website materials belong to HIBAIGLOBAL or its licensors and may not be copied, reproduced, modified, or used commercially without permission.

Limitation of responsibility

To the extent allowed by applicable law, HIBAIGLOBAL is not responsible for delays or failures caused by events outside its reasonable control, including courier disruption, customs, severe weather, technical failures, or incorrect information supplied by a customer. Nothing in these terms limits a right or protection that cannot lawfully be limited.

Changes

We may update these terms when our website, products, services, or legal obligations change. The latest version will be posted on this page.

Applicable law

These terms are intended to be read with the applicable laws of India. Any dispute will be handled by the appropriate authorities and courts having jurisdiction under applicable law.