Shipping and Delivery

Last updated: 15 September 2026

HIBAIGLOBAL ships orders worldwide from Surat, Gujarat, India.

Order processing

Orders generally require 1 to 2 days to process before dispatch. Processing may take longer if an item is made to order, requires additional verification, or is affected by a product-specific condition. We will contact you if there is an important delay.

Delivery time

Estimated delivery is generally 7 to 14 days after processing. Delivery times can vary by destination, product, courier, customs clearance, weather, public holidays, and other events outside our reasonable control. An estimated delivery time is not a guarantee.

Shipping charges

Shipping charges depend on the product, destination, order size, and delivery service. The applicable charge will be shown or communicated during the order process before the order is completed.

Worldwide delivery

International orders may be subject to customs duties, import taxes, local charges, or clearance requirements imposed by the destination country. Unless we state otherwise during checkout, these charges are the customer’s responsibility. Customs delays are outside HIBAIGLOBAL’s control.

Delivery information

Please provide a complete and accurate delivery address, postal code, and contact number. HIBAIGLOBAL is not responsible for delays or failed delivery caused by incorrect or incomplete information.

Tracking and delivery questions

If tracking is available for your order, it will be shared through the contact details provided at checkout. For help with an order or delivery, email hibaiglobal@gmail.com or contact WhatsApp at +91 9574268226.

Delayed, damaged, or incorrect delivery

If an order arrives damaged or incorrect, contact customer care as soon as possible with your order details and clear photographs of the package and product. We will review the issue and provide the next steps based on the product and circumstances.