Privacy Policy

Last updated: 15 September 2026

HIBAIGLOBAL, based in Surat, Gujarat, India, respects your privacy. This policy explains how we collect, use, and protect information when you visit our website, place an order, contact us, or subscribe to our communications.

Information we collect

We may collect information you provide during checkout or when contacting us, including your name, billing and delivery address, email address, telephone or WhatsApp number, order details, and information needed to process payments and deliver your order.

We may also receive technical information such as device type, browser information, IP address, and interactions with our website through cookies or similar technologies.

How we use your information

To process, confirm, ship, and support your orders.
To communicate with you about orders, delivery, returns, refunds, and customer service.
To respond to questions and provide assistance through email or WhatsApp.
To improve our website, products, customer experience, and communications.
To send marketing messages when you have chosen to receive them. You can unsubscribe at any time.
To prevent fraud, misuse, and security issues, and to comply with applicable legal obligations.

Payments and service providers

Payments and parts of order fulfilment may be handled by third-party payment, technology, delivery, and service providers. These providers receive only the information needed to perform their services and may process information according to their own privacy policies.

Cookies

Our website may use cookies and similar technologies to keep the store working, remember preferences, understand website usage, and improve the shopping experience. You can manage cookies through your browser settings, although some store functions may not work correctly if cookies are disabled.

Sharing information

We do not sell your personal information. We may share information with trusted service providers, delivery partners, payment providers, professional advisers, or authorities where required by law or necessary to protect our rights and customers.

Data retention and security

We keep information only for as long as reasonably necessary for the purposes described in this policy, including order records, customer support, accounting, legal, and security requirements. We use reasonable safeguards, but no online transmission or storage system can be guaranteed to be completely secure.

Your choices

You may contact us to ask about the personal information we hold about you, request correction of inaccurate information, ask about deletion where legally available, or stop receiving marketing communications. We may need to verify your identity before completing a request.

Contact HIBAIGLOBAL

For privacy questions or requests, email hibaiglobal@gmail.com or contact us on WhatsApp at +91 9574268226.

HIBAIGLOBAL
Surat, Gujarat, India